Molepolole, BotswanaCare. Learning. Inclusion.
For families & caregivers

A caring start.
A clearer next step.

Every child and family brings a different story. This guide can help you prepare for a conversation with Anne-Stine about services and support.

Talk to the centre
A staff member and children sharing a moment together at the centre.
Your starting point

You know your child. We’re ready to listen.

The centre’s work includes stimulation and learning, physiotherapy, occupational therapy and outreach to families. Ask the team which services are currently available and how to begin.

You can discuss your child’s strengths, everyday needs and the things you hope to understand better. Contacting us is a first conversation, rather than a confirmed enrolment or appointment.

Understand our services
Before your first visit

Take it one step at a time.

  1. 01

    Get in touch

    Call or email the centre. Give a brief overview of your enquiry and ask about the next step.

  2. 02

    Plan the conversation

    Ask about available services, any eligibility requirements, documents and suitable visiting times.

  3. 03

    Come with your questions

    Share what matters to your family and ask the team to explain support and possible arrangements.

Helpful preparation

A few questions worth bringing.

You do not need to know all the answers before contacting us. These prompts can help you start.

  • Which services could be relevant to my child?
  • What is currently available at the centre?
  • How is a first visit or assessment arranged?
  • What documents or information should I bring?
  • Are there fees, transport arrangements or other requirements?
  • What family or caregiver support can we discuss?
Common questions

Let’s make the first step easier.

Who can contact the centre?

Parents, caregivers and families can contact the centre to ask about a child’s needs and available services. The team can explain eligibility and referral arrangements.

Do I need a referral?

Ask the centre directly. The team can tell you whether a referral, assessment or supporting documents are needed for the service you are discussing.

Can I visit without an appointment?

Please call ahead to agree on a suitable time. This helps the team plan the conversation and confirm what you should bring.

Does the centre support caregivers?

The centre’s services include outreach and parent support. Ask the team about current opportunities, home guidance and how caregivers can be involved.

Should I send medical records through the website?

Keep your first enquiry general. Ask the team directly about the appropriate way to share any personal documents or medical information.

Be part of our story

Your next step can be a conversation.

Call or email the centre when you’re ready to ask your questions.

Contact the team